Sri Lanka Emergency & Hotline Numbers

3-Digit Emergency Short Codes

110 – Fire and Rescue Service
112 – Police Emergency Service (Mobile)
114 – Operational Commander Colombo (Sri Lanka Army)
115 – Colombo Municipal Council – Operational Unit
116 – Sri Lanka Air Force Emergency Service
117 – Disaster Management Call Centre
118 – National Help Desk (Ministry of Defence)
119 – Police Emergency Service

4-Digit Government Short Codes (19XX Series)

1900 – Telecom complaints & inquiries – TRCSL
1901 – Electricity service complaints – Ministry of Power & Energy
1905 – Investigation & Monitoring Unit – Ministry of Public Administration
1908 – Presidential Secretariat Hotline – Presidential Secretariat Office
1909 – IMEI Verification System – TRCSL
1910 – Power breakdowns (LECO areas) – Lanka Electricity Company
1911 – Exam-related complaints – Department of Examinations
1912 – Tourism information – Sri Lanka Tourism Development Authority
1918 – Higher education inquiries – Ministry of Higher Education
1919 – Government Information Centre – ICTA
1920 – Agricultural services – Ministry of Agriculture
1922 – State Mortgage Bank inquiries – State Mortgage & Investment Bank
1929 – Child Help Line – Ministry of Child Development
1933 – Land & deed fraud complaints – Sri Lanka Police (CID)
1938 – Women Help Line – Ministry of Women’s Affairs
1939 – Water Board inquiries – National Water Supply & Drainage Board
1948 – Tobacco & alcohol info – National Authority on Tobacco & Alcohol
1949 – General service inquiries – Associated Newspapers of Ceylon Ltd
1950 – Postal Department e-services – Department of Posts
1954 – Bribery & corruption complaints – Bribery Commission
1955 – Long-distance bus complaints – National Transport Commission
1956 – Language access complaints – Ministry of National Languages
1959 – National Hospital inquiries – National Hospital of Sri Lanka
1962 – Immigration & emigration inquiries – Department of Immigration & Emigration
1966 – Technical info & advice – Ministry of Technology & Research
1968 – Road-related complaints – Road Development Authority
1969 – Southern Expressway emergencies – Road Development Authority
1970 – Pensioner inquiries – Department of Pensions
1973 – General customer service – Sri Lankan Airlines
1977 – Consumer complaints & inquiries – Consumer Affairs Authority
1979 – Premium passenger services – Sri Lankan Airlines
1984 – Drug counseling & operations – National Dangerous Drugs Control Board
1987 – Power breakdowns (CEB areas) – Ceylon Electricity Board
1988 – Education Ministry operations – Ministry of Education
1989 – Foreign employment complaints – Sri Lanka Bureau of Foreign Employment
1990 – Emergency medical & ambulance service – Med 1 (Pvt) Ltd.
1991 – Environmental protection complaints – Ministry of Environment
1996 – Human Rights issues – Human Rights Commission of Sri Lanka

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