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disaster management Sri Lanka

3-Digit Emergency Short Codes

110 – Fire and Rescue Service
112 – Police Emergency Service (Mobile)
114 – Operational Commander Colombo (Sri Lanka Army)
115 – Colombo Municipal Council – Operational Unit
116 – Sri Lanka Air Force Emergency Service
117 – Disaster Management Call Centre
118 – National Help Desk (Ministry of Defence)
119 – Police Emergency Service

4-Digit Government Short Codes (19XX Series)

1900 – Telecom complaints & inquiries – TRCSL
1901 – Electricity service complaints – Ministry of Power & Energy
1905 – Investigation & Monitoring Unit – Ministry of Public Administration
1908 – Presidential Secretariat Hotline – Presidential Secretariat Office
1909 – IMEI Verification System – TRCSL
1910 – Power breakdowns (LECO areas) – Lanka Electricity Company
1911 – Exam-related complaints – Department of Examinations
1912 – Tourism information – Sri Lanka Tourism Development Authority
1918 – Higher education inquiries – Ministry of Higher Education
1919 – Government Information Centre – ICTA
1920 – Agricultural services – Ministry of Agriculture
1922 – State Mortgage Bank inquiries – State Mortgage & Investment Bank
1929 – Child Help Line – Ministry of Child Development
1933 – Land & deed fraud complaints – Sri Lanka Police (CID)
1938 – Women Help Line – Ministry of Women’s Affairs
1939 – Water Board inquiries – National Water Supply & Drainage Board
1948 – Tobacco & alcohol info – National Authority on Tobacco & Alcohol
1949 – General service inquiries – Associated Newspapers of Ceylon Ltd
1950 – Postal Department e-services – Department of Posts
1954 – Bribery & corruption complaints – Bribery Commission
1955 – Long-distance bus complaints – National Transport Commission
1956 – Language access complaints – Ministry of National Languages
1959 – National Hospital inquiries – National Hospital of Sri Lanka
1962 – Immigration & emigration inquiries – Department of Immigration & Emigration
1966 – Technical info & advice – Ministry of Technology & Research
1968 – Road-related complaints – Road Development Authority
1969 – Southern Expressway emergencies – Road Development Authority
1970 – Pensioner inquiries – Department of Pensions
1973 – General customer service – Sri Lankan Airlines
1977 – Consumer complaints & inquiries – Consumer Affairs Authority
1979 – Premium passenger services – Sri Lankan Airlines
1984 – Drug counseling & operations – National Dangerous Drugs Control Board
1987 – Power breakdowns (CEB areas) – Ceylon Electricity Board
1988 – Education Ministry operations – Ministry of Education
1989 – Foreign employment complaints – Sri Lanka Bureau of Foreign Employment
1990 – Emergency medical & ambulance service – Med 1 (Pvt) Ltd.
1991 – Environmental protection complaints – Ministry of Environment
1996 – Human Rights issues – Human Rights Commission of Sri Lanka

Call Center: 117

Vidya Mawatha, Colombo 00700, Western Province, Sri Lanka

The Ministry of Disaster Management in Sri Lanka is responsible for coordinating disaster preparedness, response, and recovery efforts. The Disaster Management Centre (DMC) operates under this ministry, providing early warnings, relief coordination, and risk reduction strategies.

  • General Contact: +94 112 136 136
  • Emergency Operation Center: +94 112 136 222 / +94 112 670 002
  • Fax: +94 11 2670079